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Terms of Service

Acceptance of the Terms of Service

Welcome to Kenhub! (a.k.a. "we "or "us " or the "Company"). We are excited to have you as user and member of the community. The following terms and conditions (collectively, these "Terms of Service") apply to your use of, including any content, functionality and services offered on or via (the "Website"). The Terms of Service also include our Privacy Policy, that you can review here:

We want to keep our relationship with you as lean and informal as possible, but please read the Terms of Service carefully before you start using Kenhub, because by using the Website you accept and agree to be bound and abide by these Terms of Service.

Should you disagree with some of the provisions herein, you can either leave the Website (although we'll be sad to see you go!), or contact us at info{at}kenhub{dot}com. Kenhub is all about making anatomy and medical learning easy and fun, and we'll be happy to hear your comments and suggestions.

Changes to the Terms of Service and the Website

Kenhub is a work in progress, meaning that a lot will change in the near future. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without notice. Nevertheless, this document is public on Kenhub, and you will be able to view the latest version online. Your continued use of the Website following the publishing of updated Terms of Service means that you accept and agree to the changes.

Accessing the Website, Security and Privacy

We are working hard on improving Kenhub, but we can't guarantee that the Website will be up and running 24/7. We also reserve the right to suspend or restrict access to some features to visitors and users. In any case, we will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period, nor for any data loss (see also section 7 below).

To access certain features of the Website you have to get invited and then register by choosing one of several providers (Google, Facebook or a password currently). You must not share your account with other people or allow access to others to your account. Given the personalized nature of our product, by sharing it with others you can directly reduce the accuracy of your own training.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. In the future, you may be asked to provide certain registration details or other information. As custom for internet websites, we reserve the right to disable any user account, at any time in our sole discretion for any or no reason, including, if in our opinion you have failed to comply with any provision of these Terms of Service.

We aim to use secure browsing for sensitive operations, but we cannot guarantee that all use will be secure. We also do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy, that you can review in detail here:

Abuse or excessively frequent requests to the Kenhub website may result in the temporary or permanent suspension of your account's access. We will use our sole discretion to determine abuse or excessive usage of the website. We will make a reasonable attempt to warn the account owner prior to suspension via email.

Payments, Cancellations and Refund terms

Free accounts are not required to provide any payment information.

Signing up for a paid subscription requires providing payment information (either credit card details or payment via paypal).

The service is billed in advance on a monthly basis as an ongoing subscription.

The subscription fees include taxes and charges where applicable. Specifically, German Value Added Tax is added to subscriptions within the European Union. You are however responsible for any additional taxes or duties imposed by the taxing authorities in your country.

The introductory price is available to all new subscriptions until futher notice. Once subscribed and as long as the payment method is kept up-to-date and payments are regularly made, we aim to keep the same subscription price on the account. The introductory rate can however be withdrawn once one or more of the following conditions are met:

  • Subscription was cancelled by you
  • Payment for subscription was declined by your credit card or other form of payment
  • Account is inactive for a period of over 12 months
  • Account abuse (including, but not limited to sharing the account by more than one person) was detected and the account was blocked
  • Unforeseen circumstances where we are unable to keep the service running for the subscribed fees

Subscription price automatically include future updates and enhancements to the content and service. Other features that are deemed by us to consitute a different service or product will not necessarily be included.

Kenhub reserves the right to update, adjust or discontinue the subscription period, price and terms, temporarily or permanently with or without notice. Current subscription prices will remain the same as long as it is feasible for active subscriptions. We shall not be liable for any modification, price change, suspension or cancellation of the service.

You are responsible to make sure your payment details (credit card information or paypal account details) are up-to-date and correct at all times. Failure to keep your payment details correct might result in payment failures and account suspension.

Payments will be processed by Fastspring, our payment provider. The contractual relationship is therefore between you and fastspring. Kenhub will be providing the service and responsible for content. We do not store or process your credit card or other payment information and cannot take responsibility for payment processing issues. Those must be resolved directly with Fastspring. We will however make every effort to make the experience seamless and easy for you.

We may replace the payment provider at any time. If this affects your subscription, we will inform you and allow you sufficient time to update the payment information if necessary.

Subscriptions can be cancelled at any time and no further payments will be required. Your account will remain active and all paid-for features available until the end of the subscription period. Upon termination your account will automatically switch back to a free account and all aditional access will be withdrawn.

Cancellation can be made at any time by clicking the appropriate subscription management link on your personal subscription management page. The subscription management allows an easy, no-questions-asked cancellation process.

A previously subscribed account can be re-subscribed later on. However, we cannot guarantee that the introductory price can be maintained after a subscription was cancelled.

We will attempt to keep your learning history and other related information stored even after your subscription is cancelled. However, we can not guarantee that your learning records and progress is kept once your subscription is cancelled. We reserve the right to terminate any non-paying or inactive accounts, to reduce the load on our system.

If you are unhappy with your subscription, you are entitled to a full refund subject to the following conditions:

  • The refund is limited to one subscription month
  • A maximum of one refund per account
  • You must email us with a request for a refund, and if possible the reason you are unhappy with the service
  • Once the refund is made, the account will be immediately terminated and access to paid-for features revoked. We reserve the right to turn off all access, including access available to free accounts

Intellectual Property Rights and Use Guidelines.

The Website and its entire content, features and functionality (including look!), are owned by Kenhub and are protected by german and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Kenhub is about learning anatomy, not copying the anatomy drawings, website design or illustrations. So you agree to not copy, modify, create derivative works of, publicly display, publicly perform, republish, any of our copyrighted material, except to the extent permitted by the Website itself. If you have doubts about whether and how to use of material on the Website, please address your concerns to: info{at}kenhub{dot}com. We will be glad to find a solution for you.

For purposes of these Terms of Service, the term "Content" includes, without limitation, information, data, text, drawings, illustrations, highlighting, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Website. For the purposes of these Terms of Service, "Content" also includes all User Content (as defined below).

All Content added, created, uploaded, submitted, distributed, or posted to the Website by users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Website is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Website is or will continue to be accurate.

Any feedback, reviews, comments, and suggestions or recommendations for modifications, improvements or changes to the Services or the Site that you may choose in your sole discretion to provide us from time to time ("Feedback") shall be solely owned by us (including all intellectual property rights therein and thereto). You hereby assign and agree to assign all right, title and interest in and to the Feedback to us.

The Website contains Content specifically provided by us, our contractors, partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Website.

By submitting public User Content through the Website, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Website and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant each user of the Website a non-exclusive, perpetual license to access your User Content through the Website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

We do not guarantee that any Content will be made available on the Website. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Website.

You are permitted to use the Website for your personal, non-commercial use, provided that your activities are lawful and in accordance with these Terms of Service. Prohibited uses include violation of laws and regulations, hacking the Website in any manner, or violating the Content Standards set below. No right, title or interest in or to the Website or any content on the site is transferred to you, and all rights not expressly granted are reserved. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and can lead to account termination.

User Contributions and Content Standards. Special Disclaimer.

Kenhub does not currently, but may in future contain user generated content, which may include message boards, personal web pages, forums or other interactive features that allow you to upload, post, submit, publish, display or transmit to other Users Content on or through the Website. All User Content must be lawful, not spammy, and clear of virus or other malware. More specifically, but without limiting the foregoing, it must comply with the following Content Standards:

  • Not contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Not promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Not infringe any patent, trademark, trade secret, copyright or other intellectual property rights of any other person.
  • Not violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service.
  • Not be likely to deceive any person.
  • Not promote any illegal activity, or advocate, promote or assist any unlawful act.
  • Not cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
  • Not be used to impersonate any person, or to misrepresent your identity or affiliation with any person or organization.
  • Not involve commercial activities or sales , such as contests, sweepstakes and other sales promotions, barter oradvertising.
  • Not give the impression that they emanate from us or any other person or entity, if this is not the case.
  • Not used, if public, as test empty files, illustrationgs, comments etc with no actual content, or typing exercises: please respect our community and help us minimize the clutter!

User Content is not intended to be medical advice nor to provide teaching or learning material, nor among the users, nor between the users and Kenhub. Use of the Website should never be understood to be replacing use of a formal medical lectures, classes or workshops. Kenhub's relationship to all user-content exchanged using the Website is that of a trusted, disinterested third party.

Law and Copyright Infringment

We do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. In the unlikely event we receive a disclosure request from an authorized party, we reserve the right to disclose user identities when required to do so by the law, including in response to a law enforcement request supported by a valid court order. You waive and hold harmless the Company from any claims resulting from any action taken by the Company during or as a result of its investigations and from any actions taken as a consequence of investigations by either the Company or law enforcement authorities.

If you believe that any User Content violate your copyright, please follow the following procedure and provide us a written takedown notice including the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. i
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Information reasonably sufficient for us to contact you, such as email, address, telephone number.
  • A statement that you a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The notice should be addressed to info{at}kenhub{dot}com, or via snail mail to kenHub GmbH, Liebenwalder Str. 11 Aufgang D, 13347 Berlin.

Disclaimer of Warranties, Limitations of Liability and Indemnification.

Your use of Kenhub is at your sole risk. The service is provided "as is" and "as available". We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. We are not liable for damages, direct or consequential, resulting from your use of the Website, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limites to attorney's fees) arising from your violation of any third-party's rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party's property or information.

We are doing our utmost best to ensure the content and the training provided to you are correct, accurate and optimized to your learning. We collaborate with other instituitions, contractors and other medical professionals to give you the best information to assist with your studies and help you learn faster and with more fun. We cannot however make any promises or guarantees that the content provided is fully-comprehensive, error-free and meets the requirements of your university. It is ultimately your own responsibility to learn and to demonstrate knowledge. We cannot be held responsible for your examination results or your success (or failure) as a medical professional. If however you identify any mistakes or errors on Kenhub, please don't hesitate to contact us and we will do our best to rectify those for your and the medical community's benefit.

Geographic Restrictions

For now, we provide this Website for use only by persons located in Germany. We make no claims that the Website or any of its content is accessible, appropriate or legal outside of the European Union. If you access the Website from outside the European Union, you do so on your own initiative and are responsible for compliance with local laws.

Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of Germany without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the courts of Berlin, Germany.

Waiver and Severability

Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Kenhub and govern your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.


We welcome any comment, question and communication at Or you can use our contact form at

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